Thank you for shopping with Sahla Store.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated shipping times:
- United States: 5–10 business days
- International orders: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays, holidays, customs processing, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Tracking Information
Once your order has shipped, you may receive a tracking number by email. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Sahla Store is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact the shipping carrier first using your tracking number. You may also contact us, and we will do our best to assist you.
Returns
We accept returns within 30 days of delivery.
To start a return, please contact us at info@sahlastore.com before sending any item back.
Returned items must be:
- Unused
- In original condition
- In original packaging
- Accompanied by proof of purchase
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect due to our error.
Return Address
Please contact us before returning any product. Unauthorized returns may not be accepted.
Sahla Store
7112 Somerset Springs Dr
Charlotte, NC 28262
United States